How to Switch Between Headphones and Speakers Windows 10

Hi,

Thank you for posting in Microsoft community.

1. Have you installed all pending updates?
2. Did you make any changes to your computer prior to this issue?
3. Did you try using another headphone?

I suggest you to follow the methods below.

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio
Refer these steps:
1. Press Windows key +X, select Control panel
2. Change the view by option on the top right to Large icons
3. Click on troubleshooting and click on the view all option on the left panel
4. Run the playing Audio troubleshooter

Method 3.
Try updating the Audio drivers from the manufacturer's website and check if the issue persists.
Follow the steps to update the audio drivers:
1. Press Windows key + X key and click Device Manager.
2. Expand the Sound, Video and game controllers.
3. Right-click on the Sound card and click on Update driver software.
4. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Thanks.

Pavan N

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I have installed all pending updates, and have tried with multiple sets of headphones with no difference. The only changes I made to my computer were upgrading from Windows 7 to Windows 10.

I have tried all three methods advised above and the issue still persists. My audio drivers are 'High Definition Audio Device' and 'VIA HD Audio(Win 10)' if this helps. If you need more information I'll be happy to provide it.

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Hi,

Thanks you for posting your reply and update. Let me assist you.

I suggest you to uninstall the drivers from Device Manager, restart the system and download the latest Audio drivers from the OEM website and try installing them on the system.

Follow these steps to un-install the drivers:

1. On the search bar type " Device Manager"
2. On the left pane locate "Sound, video and game controllers" and expand by clicking on it
3. Right on the "Audio adapter" and click "Uninstall'
4. Download the latest audio adapter driver setup file from the OEM website and install it.

Hope this information is helpful. Please do let us know if you need further
assistance, we'll be glad to assist you.

Thanks & Regards,
Pawan Dhondiyal
Microsoft Community

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Upon re-installing the drivers from the OEM website I also chose to install Via HD VDeck which seems to have solved the problem. When plugging in my headphones the sound automatically switches to them now.

However, it has removed the 'headphones' option under 'Playback Devices' meaning I cannot set the headphone volume separately to the speaker volume. Is this a problem with the drivers, or have I uninstalled something by accident?

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Hi,

Thank you for your reply.

I suggest you to go to the manufacturer's website and check for any updated drivers available there. If so, try to install them and check if it fix the issue.

If no updated drivers available then try installing the available drivers in compatibility mode.

Follow the steps below on how to install driver in compatibility mode :

    1. Download the driver from the manufacturer's website and save it on your local disk.
2. Right click on the setup file of the driver and select "Properties".
3. Select "Compatibility" Tab.
4. Place a check mark next to "Run this program in Compatibility mode" and select operating system from the drop down list.
5. Let the driver install and then check the functionality.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

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THANK YOU THANK YOU THANK YOU. This worked for me too. I'd been fighting this problem since moving to Win 10 - I'd reinstalled the drivers, that didn't work - but I hadn't UNINSTALLED them first. Thank you!

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How to Switch Between Headphones and Speakers Windows 10

Source: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-not-switching-between-headphones-and/6241f6ae-bfb1-4658-894a-89315dec33c6

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